• What if a client and contractor disagree?

  Ditto assumes that both contractor and client have all intentions of creating an open, positive working relationship. When used correctly, with good intentions and open communication, Ditto is designed to prevent disputes before they arise. When a contractor believes that a Phase is complete and requests payment, the client may reject that request. If the client does not approve the release of funds, he must provide the contractor with the reasons for rejection, giving them an opportunity to reSome readers

• Does Ditto provide legal support?

  Um... no. We are not lawyers. Our goal is to keep you from needing legal support! Ditto helps get a contract with your client in place before work can begin. This contract includes terms and conditions which must be agreed to in order to work through Ditto, as they outline the way Ditto operates, including providing an overview of how phases work, how funds are held in escrow, when they will be released, and how to proceed when there are disputes over project funds. It should be noted that wFew readers

• Can I use Ditto if I'm outside of the US?

  At present, only US-based contractors can work with Ditto. We hope to expand in the near future, but gotta tell ya, the tax stuff ain't easy! Please shoot us an email telling us where you're located - we'll add you to our list and let you know if/when we launch in your area.Few readers

• How many times can a client refuse to release payment?

  We don't limit the number of times that a client can refuse to release payment. As far as Ditto is concerned, that is between the contractor and the client. If there is a disagreement, we expect that you'll work together to resolve it in a timely manner. If you can't, and you find yourselves in a lengthy dispute, Ditto reserves the right to turn funds over to a court of law for resolution. (So basically - we're not getting in the middle of this!) We assume positive intent and hope you do, too.Few readers