• What if my client wants to add contract terms?

  At present, Ditto is set up so that only a contractor can create a project, add phases, and add contract terms. (This is mainly because we don't want a client making requests related to price or timeline, but if you think it's something we should change, let us know!) SO, if your client would like to add contract terms, you can either: obtain the terms they'd like to add, and add them to the contract via Ditto, yourself - or - sign a separate agreement outside of Ditto. (HelloSign is good, anFew readers

• What if a client is not satisfied with a contractor's work?

  At the end of every phase, the contractor will click a button inside their project portal, telling Ditto that a phase of work is complete. This triggers a notification email to the client, telling then that the phase is now IN REVIEW. (They'll see the phase state change in their project portal, too.) Once a phase is IN REVIEW, the client has four days to respond. If they do nothing, Ditto will assume that they're happy with the work, and the payment will be released to the contractor. If thFew readers

• Quick Start Guide

  So, you think you want to workwithditto but you want to know more about what the process actually looks like for you and your client? First things first, you should know that Ditto exists to facilitate transparent and productive contractor-client relationships. We handle the transactional parts of your relationship like collecting payment, defining (and policing) scope, and sending administrative updates about your project. Consider us your trusty assistant made to streamline your client rFew readers

• How many phases should a project have?

  The right number of phases really depends on the size of your project and the nature of the relationship with your client. For project-based work, we suggest breaking the project down into 3-6 chunks with tangible deliverables and timelines for each. An ideal phase contains work that can be accomplished in a short, 2-3 week period. As an example, often brand development work will begin with a "Discovery" phase, proceed to a "Research" phase, then enter a "Strategy" phase. This may or may not bFew readers

• Can I change the price or requirements for a phase of work?

  If a phase of work has been funded, it cannot be edited. This is intended to help prevent scope creep. If a phase of work has NOT been funded, it can be edited. This allows you to change the cost, timeline, and/or deliverables or description associated with this phase. In order to edit a phase that has already been proposed to the client, you must first withdraw it. The phase then returns to a "draft" state, in which it is unlocked and can be edited. Make all desired edits, then propose the frFew readers

• How does Ditto work, in a nutshell?

  Ditto is a simple, intuitive payment platform that ties project deliverables to payments to help independent professionals get paid on time, every time. For clients, Ditto mitigates risk and reduces the admin associated with making project-based hires. Ditto breaks projects and retainers up into smaller “phases” that are funded by the client before work begins. Clients can fund these small chunks of a project one at a time. For each phase, Ditto sends an invoice, collects payment from the clieFew readers

• How does Ditto prevent scope creep?

  Ditto fosters working relationships where both client and contractor are rewarded for agreeing to clear, organized project scopes up front. But we know that needs can change, and Ditto’s solution is more flexible than standard contracts and addendums for managing change. Rather than allowing scope to creep without a documented record and acknowledgment of the changes, Ditto ensures that the contractor’s time is protected, and that their additional efforts will be compensated. If, during thFew readers